Faq's

Frequently Asked Questions About Gender Reveal Products | Gender Reveal Express

Find answers to common questions about our gender reveal products, shipping, assembly, and more. Explore our FAQs to get all the details you need for a seamless and exciting reveal experience with Gender Reveal Express!

How Can We Help?

Frequently Asked Questions

How can I keep the gender a surprise for myself until the reveal?

To keep the reveal a surprise, select the “Awaiting Discovery” option during checkout. Then, have a trusted loved one email the gender and your order number to contact.genderrevealexpress@gmail.com

Once we receive the details, we’ll process and send your order discreetly, ensuring your special moment remains a surprise!

Where Do You Ship To?

We ship Australia-wide with both free and express shipping options available! For any specific shipping questions or details, feel free to reach out to our friendly customer service team—we’re here to help!

Can I track my order?

Yes, we offer order tracking!

Once your order is fulfilled, you’ll receive a Australia Post tracking number that lets you monitor your package every step of the way until it reaches your door.

Australia Post Tracking

Where Do You Ship From?

All orders are dispatched from our Gold Coast, QLD warehouse. We never ship from outside Australia, ensuring you receive your items quickly and without any hassle!

What Happens If My Express Parcel Arrives Late?

Please Refer To Our Shipping Policy

Is the Eco Powder Safe to Use?

Yes, the powder is non-toxic, biodegradable, and safe for both indoor and outdoor use. It’s easy to clean up and won’t cause any harm to the environment or your guests.

What Should I Do If My Order Goes Missing?

If your order goes missing, please contact our support team right away. Our staff will assist you promptly to find a quick resolution and ensure you receive your items.