Terms of service

TERMS & CONDITIONS

These terms and conditions (“Agreement”) outline the general terms governing your use of the genderrevealexpress.com.au or genderrevealexpress.com website (“Website” or “Service”) and any related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you”, or “your”) and GENDER REVEAL EXPRESS PTY LTD (“Gender Reveal Express”, “we”, “us”, or “our”). By accessing and using the Website and Services, you confirm that you have read, understood, and agree to be bound by the terms of this Agreement. These terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content. If you disagree with any part of this Agreement, you are not permitted to use the Website or Services. This Agreement constitutes a contract between you and GENDER REVEAL EXPRESS PTY LTD, even though it is electronic and not physically signed.

Terms

By accessing, purchasing from, and using our Website and Services, you agree that GENDER REVEAL EXPRESS PTY LTD operates solely as an online store and that you have reviewed the product descriptions provided.

Our products are designed for safe, commercial use. However, GENDER REVEAL EXPRESS PTY LTD assumes no responsibility for any property damage, physical harm, or any incidents arising from fire, allergic reactions, or ingestion of our products. The user is 100% liable for any such occurrences. 

Billing and Payments

You agree to pay all fees or charges to your account in accordance with the terms and pricing outlined at the time of purchase. For security purposes, we perform regular malware scans. If your transaction is flagged as medium or high-risk, we may request additional verification, such as a valid government-issued photo ID or a recent bank statement for the credit or debit card used. We reserve the right to change our products and pricing at any time and to refuse any order placed with us.

Accuracy of Information

We strive to ensure that the information on our Website is accurate and up-to-date, but we are not responsible for any inaccuracies or omissions. The material provided on this site is for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to correct any errors or omissions, and to modify or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice, including after an order has been submitted. We undertake no obligation to update, amend, or clarify information on the Website except as required by law.

Links to Other Resources

The Website and Services may contain links to other resources, such as websites or mobile applications. We do not endorse or assume responsibility for the content, products, services, or actions of any third parties linked to or accessible from our Website. We advise reviewing the terms and conditions of any third-party resources you interact with through our links, as accessing these resources is at your own risk.

Prohibited Uses

You are prohibited from using the Website and Services or its content for any unlawful purposes, including but not limited to: (a) violating any applicable laws or regulations; (b) infringing upon our intellectual property rights or the rights of others; (c) harassing, abusing, or discriminating against others; (d) submitting false or misleading information; (e) transmitting any malicious code that could affect the functionality of the Website, Services, or the Internet; (f) spamming, phishing, or similar activities; and (g) interfering with the security features of the Website and Services. We reserve the right to terminate your use of the Website and Services for violating any prohibited uses.

Intellectual Property Rights

All content, features, and functionality available on the Website and through the Services, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, software, and any other material, are the exclusive property of GENDER REVEAL EXPRESS PTY LTD or its content suppliers and are protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The “Intellectual Property Rights” associated with the Website and Services include, but are not limited to, all current and future rights under Australian law or other relevant jurisdictions, including rights in relation to copyrights, trademarks, designs, patents, inventions, and other forms of intellectual property. These rights apply whether registered or unregistered and encompass all applications, rights to apply for, and rights to be granted, as well as rights to claim priority from, such rights and all similar or equivalent rights that exist now or may exist in the future globally.

This Agreement does not transfer to you any ownership rights or interests in the intellectual property owned by GENDER REVEAL EXPRESS PTY LTD or any third parties. All rights, titles, and interests in and to such property will remain (as between the parties) solely with GENDER REVEAL EXPRESS PTY LTD.

You are granted a limited license only, subject to the restrictions provided in this Agreement, for the purposes of viewing the material contained on this Website. You are not permitted to use, reproduce, distribute, modify, display, perform, or create derivative works of any of the content or materials on the Website or Services, except as expressly permitted by GENDER REVEAL EXPRESS PTY LTD. Unauthorized use of our content or materials, including trademarks and logos, may constitute a violation of Australian copyright laws, trademark laws, and other applicable regulations.

All trademarks, service marks, graphics, and logos used in connection with the Website and Services are trademarks or registered trademarks of GENDER REVEAL EXPRESS PTY LTD or its licensors. The use of any trademarks, including reproductions, copies, or alterations of any trademarks found on the Website, without the prior written consent of GENDER REVEAL EXPRESS PTY LTD, is strictly prohibited.

Your use of the Website and Services grants you no rights or license to reproduce or otherwise use any of GENDER REVEAL EXPRESS PTY LTD or third-party trademarks. Any rights not expressly granted in this Agreement are reserved by GENDER REVEAL EXPRESS PTY LTD.

Limitation of Liability

To the fullest extent permitted by applicable law, GENDER REVEAL EXPRESS PTY LTD and its affiliates, directors, officers, employees, agents, suppliers, or licensors will not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the Website and Services. This includes, without limitation, damages for lost profits, revenue, sales, goodwill, or other intangible losses. Our liability in any jurisdiction that does not allow the exclusion or limitation of certain damages will be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold GENDER REVEAL EXPRESS PTY LTD, its affiliates, directors, officers, employees, agents, suppliers, and licensors harmless from any claims, liabilities, damages, losses, or expenses, including legal fees, arising from your use of the Website and Services or your violation of this Agreement.

Changes and Amendments

We reserve the right to modify this Agreement or its terms relating to the Website and Services at any time, with changes becoming effective upon the posting of an updated version on the Website. When updates are made, the “last updated” date at the bottom of this page will be revised accordingly. Your continued use of the Website and Services after any such changes constitutes your consent to these modifications.

Please note that our policies do not cover damages resulting from external factors such as mishandling during shipping, rough handling, or other issues related to packaging upon arrival. We recommend inspecting your package upon receipt and promptly reporting any visible damage to the shipping carrier.

For any manufacturing defects or issues unrelated to packaging, we stand by the quality of our products. If you encounter a problem with the product itself, please contact our customer service team within 30 days of your purchase date for assistance.

Any modifications, disassembly, or use of third-party products in conjunction with our products may void applicable warranties under the Australian Consumer Law (ACCC) guidelines, and you will be liable for any resulting damages.

We strive to ensure that all products purchased from our website meet your expectations and are as described. If a product is returned for a refund for reasons not related to warranty claims, you agree to bear the shipping costs if applicable.

All refund, store credit, return, or exchange claims will be carefully assessed, and a final decision will be made by GENDER REVEAL EXPRESS PTY LTD. We do not accept refund requests for change of mind, and we reserve the right to refuse or approve a refund, store credit, or exchange if the terms outlined in our policies are not met.

Acceptance of these terms 

By accessing and using the Website and Services, you acknowledge that you have read this Agreement and agree to its terms and conditions. If you do not agree to abide by the terms of this Agreement, you are not authorized to use the Website and Services. For any questions regarding this Agreement, please contact us via our contact form.

Updated March 30, 2025